Administrative Assistant – Crewe Office

Job Title

Administrative Assistant – Crewe Office

Job type

Full Time, Permanent

Salary

£23,250 - £24,250

Location

Crewe

Posted

2 weeks ago

Hibberts Solicitors are pleased to advertise an exciting opportunity for a full-time experienced Administrative Assistant to join us at our Crewe office. We are looking for a motivated individual who is highly organised and isn’t shy of new challenges. The role will involve providing administrative and clerical support to our Care department.

The Role

Working within our busy care department and providing assistance to the fee earners in the department, the successful applicant will possess the relevant experience to provide a full range of administrative support, to include some typing via digital dictation systems, dealing with incoming and outgoing post and emails, opening and closing files, photocopying, scanning, faxing and filing, updating and managing various cloud based portals, file allocation, general file and spreadsheet management including Legal Aid billing and payments. It may also be necessary to take or make telephone calls from clients or other professionals and pass messages to the fee earners in the department.

The Successful Candidate

Candidates should be able to demonstrate excellent organisational skills. They should be confident in dealing with clients and professional bodies both on the telephone and in person, at all times acting in a proficient and friendly manner.

This role would suit an ambitious and enthusiastic individual. They will have an empathetic and personable nature and enjoy working collaboratively with other members of the office during busy periods.  As well as working with minimal supervision they must have the ability and desire to work as part of a team and to be extremely organised. Experience in using digital dictation systems and case management systems would be preferred, but training in this respect can be given.

Key Responsibilities:

• Attending on clients in person and on the telephone and taking instructions;
• Dealing with correspondence (incoming and outgoing);
• Assisting in the preparation of legal documents;
• Processing online applications;
• Photocopying, Scanning, Printing, Faxing and Filing;
• Collating, updating and managing various cloud based platforms.
• Updating spreadsheets
• Some Typing and using digital dictation system;
• Keeping orderly files;
• Confidence and courtesy in speaking to clients and other professional bodies;
• Assisting fee earners however necessary in providing an excellent service to clients;
• Ensuring Confidentiality and GDPR compliance at all times.
• Occasional Reception cover

Essential Skills:

• Strong communication
• Good telephone manner
• Excellent organisational skills
• Strong IT literacy – proficient in Microsoft Office i.e. Outlook, Word, Excel
• Ability to take instructions and follow-up
• Able to work as part of a team, as well as independently using own initiative

 Personal Qualities:

• Reliable
• Motivated
• Empathetic
• Personable
• Team player
• Enthusiastic

Qualifications required:

GCSE or equivalent English and Maths at Grade C or 4 and above.

Hours & Salary

• Working Hours: Monday-Friday, 36.25 hours
• Holidays: 33 days inclusive of bank holidays
• Annual Salary: £23,250 – £24,250
• Location: 144 Nantwich Road, Crewe
• Start date: June/July 2025

Application details

Please apply in strictest confidence with a copy of your CV and covering letter by email only to Mrs Rachael Hodgkins, Office Manager, 25 Barker Street, Nantwich, Cheshire, CW5 5EN on re*@******ts.com   Please do not use the social media or website “apply now” function

Essential Requirements

• Strong communication
• Good telephone manner
• Excellent organisational skills
• Strong IT literacy – proficient in Microsoft Office i.e. Outlook, Word, Excel
• Ability to take instructions and follow-up
• Able to work as part of a team, as well as independently using own initiative